About Us
Erik Ramirez - CTO
With over 10 years of hands-on experience in IT services, I specialize in delivering top-tier networking solutions and point-of-sale (POS) system support for businesses of all sizes. My background includes designing, configuring, and installing robust networks tailored to the unique needs of restaurants, bars, and small businesses. From enhancing connectivity and optimizing performance to ensuring secure data transmission, I ensure that every business I work with has a seamless and efficient IT infrastructure.
I have extensive experience in managing and supporting POS systems, from initial consultation to full deployment. Whether it’s integrating POS hardware, troubleshooting complex issues, or providing ongoing technical support, I help businesses streamline their operations and ensure their POS solutions are reliable and user-friendly.
With a customer-first approach, I’m dedicated to providing personalized IT solutions that enhance business efficiency, security, and reliability. My expertise includes network setup, firewall configuration, wireless access point installation, and delivering customized IT services that meet the demands of fast-paced, high-traffic environments.
Brandon Carter - CFO
With a strong background in IT services, I bring a wealth of experience in networking, server management, and storage solutions to help businesses optimize their operations. I have extensive experience in designing and deploying home labs, NAS systems, and secure networks that support both small-scale setups and larger enterprise environments. My work includes deploying robust NAS solutions for secure, scalable storage and implementing Ubiquiti-based networking solutions to ensure fast, reliable connectivity.
I specialize in building and managing comprehensive IT infrastructures that include secure network access through VPN tunnels, advanced firewall configurations, and segregating networks using VLANs to protect sensitive data. Additionally, I have hands-on experience with media servers, automation tools like Docker containers, and using orchestration tools to manage metadata, transcode media, and optimize server load for better performance.
From small business networks to more complex storage and server environments, I provide tailored IT solutions that improve workflow efficiency and strengthen network security. My expertise includes NAS deployment, Ubiquiti Dream Machine configuration, virtualized server environments, and data recovery protocols to ensure your IT systems are always running smoothly.
Our Mission
At Cascadia Tech Support, we believe that small businesses are the heart of the community. We pride ourselves on being a partner you can trust, offering personalized service and support tailored to your specific needs. We know that technology can sometimes be overwhelming, but we’re here to simplify it for you.
Our focus is on providing solutions that enhance your business's day-to-day operations and reduce downtime—so you can focus on what matters most: growing your business. With Cascadia Tech Support, you’re not just getting a service provider—you’re gaining a technology partner dedicated to your success. Let us help you solve the problems that hold your business back and take your operations to the next level with our proven expertise and customer-first approach.
Our Expertise
Our team of experienced IT professionals has expertise in a variety of areas, including cybersecurity, cloud computing, and network management.
Our Approach
We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.